Bait Al Bahar Seafood Restaurant Refund Policy
At Bait Al Bahar, we want you to be completely satisfied with your dining experience. However, we understand that there may be times when you may need to request a refund. Please review our refund policy carefully before placing your order.
Refund Eligibility:
- Unopened Food and Beverages: A full refund will be issued for any unopened food and beverages, provided they are returned within 24 hours of purchase.
- Opened Food and Beverages: We are unable to offer refunds for opened food and beverages due to food safety regulations.
- Pre-Orders and Special Events: Refunds for pre-orders and special events are subject to individual policies and may be limited or not offered. Please inquire at the time of booking for specific details.
- Payment Errors: We will issue a full refund for any payment errors made on our website or through our online ordering system.
How to Request a Refund:
To request a refund, please contact us directly via phone at 504930039 or email at hello@baitalbahar.ae. Please provide your order number, the reason for your request, and any other relevant information.
Refund Processing Time:
Please allow 5-7 business days for your refund to be processed. You will receive a confirmation email once the refund has been issued.
Please note:
- Refunds will be issued to the original payment method used for the purchase.
- We reserve the right to refuse a refund at our own discretion.
- This refund policy applies to all orders placed at Bait Al Bahar Seafood Restaurant.
We hope you enjoy your dining experience at Bait Al Bahar. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.